Dealing with Conflict: The Healthy Way is a free, printable tip sheet designed to help teenagers and young people build the skills they need to manage conflict in a respectful, thoughtful, and emotionally intelligent way. Through relatable scenarios and expert-backed tips, this mental health and social skills resource teaches young people how to communicate clearly, stay calm under pressure, and resolve disagreements without damaging their relationships.
Using real-life situations—like rumours at school, friendship tensions, or family arguments—the workbook helps learners reflect on different approaches to conflict and understand the impact of their responses. It also introduces key skills such as active listening, emotional regulation, empathy, boundary-setting, and problem-solving.
Topics and features include:
Four real-life teen scenarios exploring conflict and communication
Examples of healthy vs unhealthy ways to respond
Tips for staying calm, managing anger, and understanding other people’s views
Reflection questions to encourage personal growth
Practical tools to help teens de-escalate conflict and repair relationships
Final activity encouraging students to write their own personal conflict strategies
Ideal for use in:
Secondary school PSHE lessons, health classes, and social skills groups
Youth programmes, mentoring, and conflict resolution workshops
Therapeutic settings, early help, and behaviour support work
Foster care, family support, and individual work with teens
At home with parents and carers supporting emotional development
This conflict resolution workbook for teenagers empowers young people to navigate difficult conversations, protect their wellbeing, and strengthen relationships—at school, at home, and with friends. It is a valuable addition to any social-emotional learning (SEL) or mental health toolkit.
